Return & Refund Policy

Last Updated: November 5, 2026

At Radiance by Kristina, we take pride in offering carefully crafted, handmade skincare products. As a small business, each product is made with care and attention to quality.

All Sales Are Final

Due to the handmade nature of our products and the size of our small business, all sales are final. We do not accept returns, exchanges, or issue refunds or store credit for purchased products.

Damaged Items

We take great care in packaging every order. However, if your order arrives damaged during transit, please email kristina@radiancebykristina.com with your order number and clear photographs of the damaged item and packaging.

Once reviewed, we will be happy to arrange a replacement for the damaged item at no additional cost.

Please note that replacements are offered for items damaged during shipping only. Refunds, store credit, and monetary credits will not be issued.

Questions?

If you have any questions or concerns about your order, please contact:

kristina@radiancebykristina.com

Thank you for supporting our small business and choosing Radiance.