Cancellation & Appointment Policy

At Radiance, each appointment is thoughtfully reserved to provide you with a personalized and restorative experience. To respect our time and accommodate all clients, the following appointment policies apply.

Cancellations & Rescheduling

We kindly require at least 24 hours' notice for any appointment cancellation or rescheduling.

Appointments cancelled or rescheduled with less than 24 hours' notice will be charged the full price of the scheduled service.

Missed Appointments

Clients who do not arrive for their scheduled appointment without prior notice will be charged the full price of the scheduled service.

Late Arrivals

If you arrive late, we will do our best to accommodate as much of your scheduled treatment as possible within the remaining appointment time. Your service will still be charged at its regular rate, as your appointment time has been reserved exclusively for you.

Appointment Reminders

Appointment confirmations and reminders are sent 48 hours before your scheduled appointment. Please review your appointment details and contact us as soon as possible if you need to make a change.

Thank you for understanding and respecting our time. We look forward to welcoming you to Radiance.